CHC/SEK COVID-19 response update

Friday, April 3, 2020

Adversity is no stranger to CHC/SEK. We have always relied on creativity, innovation, and adaption to meet the needs of the communities we serve. In this time of uncertainty with COVID-19, we remain committed to deliver quality healthcare, the way it should be.

Here are some new services we have implemented to keep you healthy during this evolving crisis.

Connect with us

CHC/SEK has recently established two new toll-free telephone numbers for health education and emotional support, both staffed 24-hours per day.

CHC/SEK’s nurse information line offers information on COVID-19 and other health concerns. To contact our nurse education line, call (866) 888.8650.

CHC/SEK’s emotional support line, REACH is a free, confidential service staffed by our Behavioral Health department. To contact REACH staff, call (844) 844-5100.

VSee Virtual Appointments

We have implemented Vsee virtual patient visits. You can now skip the waiting room and see your health care provider from the comfort of your own home using a smartphone or other connected device. There is a video explaining the VSee virtual visits on the CHC/SEK web site and Facebook pages explaining how easy it is to see a provider with this service.

Separated Appointment Times and Spaces

We are adjusting appointment times and spaces, withnon-COVID-19 type visits in the mornings (or afternoons), and ill, or symptomatic patients on the opposite schedule with the idea of minimalizing exposure risks. Some clinics where space permits have created dedicated spaces for respiratory-related patients, separating them from other areas of the building.

Curbside Visits are available at some locations. Call in advance, and we will meet you at designated parking space. A nurse will take your vitals, give you iPad and your doctor or nurse practitioner will see you by video chat.

Delivering Medication to You Apothecare, CHC/SEK’s own in-house pharmacies in Pleasanton, Fort Scott, and Pittsburg and Iola are providing free same-day delivery by vehicle or delivery by mail for prescriptions.

Continuing Emergency Dental Services

We continue to provide appointments for individuals experiencing dental emergencies, with a goal of keeping people with dental emergencies out of hospital emergency

rooms. We have paused routine dental care to help slow the spread of the virus, free up masks and gloves and other protective equipment that our health care providers need.

Protecting Our Children

In Pittsburg, we moved essential well-child visits with our pediatricians to our mobile clinic, called the KidCare Connection. We want to keep your healthy child’s appointments on schedule in the safest environment possible. The bus is at 3011 N. Michigan. Other clinic locations have created specific areas used only for essential well-child visits.