Ben Smith, formerly of Fort Scott, was recognized for outstanding customer service at a recent award ceremony in Chanute. Smith, nominated by the community, received the honor during in-service training for Neosho County Community College staff and faculty.
Smith has been employed by the college since 1985, working in various capacities: Computer Co-ordinator/Instructor, Division Chair of Applied Science Division, Director of Technology Services, Dean of Planning and Operations, Interim Dean of Student Development and most recently Vice President of Operations.
Smith currently serves as Project Manager for all major facility renovations and improvement; which has included replacement of all main campus roofs and the main HVAC and energy management systems, recent renovations of Sanders and Rowland Halls, installation of new gym floor and bleachers, and construction of the new softball field and additional roads and parking in 2012.
Smith also served as the Project Manager for the Ottawa Educational Facility in 2010, which was a Bellwether Award finalist, given for outstanding and innovative programs or practices in higher education. Most recently, Smith was instrumental in NCCC being designated as the first StormReady community college in Kansas by NOAA and the National Weather Service.
This designation will be part of a recognition ceremony on March 12, as NCCC hosts the KOAM/FOX14 Strong Skies Weather Tour in Chanute. In addition to the service award above, Smith was NCCC's first administrator named as a University of Texas NISOD Award of Excellence winner in 2006.