Marlow said multiple mistakes have been made with the system, which creates numerous problems with his staff of 18.
"We have had nothing but problems with Time Center," Marlow said at Friday's meeting. "With an overabundance of overtime, there are several of thousands of dollars that my employees did not get compensated for."
Marlow said he reported the problem to Angi Timi, a former employee of the county clerk's office, but he believed he was getting the "runaround" and his employees were never compensated for it.
"Is there any way possible we could go back to paper?" asked Marlow. "I'm not trying to make anyone's job harder. I just want my guys to get paid for what they work."
Marlow said his employees are discouraged and he is afraid he might be facing staff retention problems.
"I have several that have been shorted so much, they no longer have motivation to stick around," Marlow said. "I don't want to lose what valuable employees I do have, because it's hard to get people to come in here and work for the wages that we pay."
Marlow said the Time Center program has resulted in a large quantity of "missed punches" where the employees
"It's a pain in the butt for me," Marlow said. "I can have 45 missed punches in a couple of days and I have to track everybody down and find out what time they clocked in exactly."
County Clerk Kendell Mason said it is time consuming to fix those mistakes, but the best-case scenario would be a county-wide system where all county employees were either paper or Time Center.
"I'd like to see us get the system (Time Center) fixed," Commission Chairman Allen Warren said. "If we need to go back to paper in the meantime, that would be avenue."
But Warren also expressed reluctance of the idea of abandoning a system that the county has purchased when it might be able to be fixed.
"Taking something from a digital format and putting it back on paper I have a real problem with," Warren said. "I think we need to bring someone in to look at the system ... Something that we have paid for ... I hate to walk away from and then say down the road, 'we need to go to another system.'"
Allen told Marlow he would like 30 days to get someone in to try and fix the system before considering a change.
Marlow said there also have been problems with vacation days being inaccurately computed.
In a related matter, Bobby Reed, an employee at SEKRCC was overpaid 24 holiday hours. Reed asked commissioners Friday if he could repay that in $50 increments each pay period. Commissioners approved the request. Reed will work with Mason to arrive at the exact amount of overpayment.